Medical Office Administration Certificate
Description and Outcomes
The objective of the Medical Office Administration Certificate program is to prepare you with the knowledge, technical skills, and work habits to pursue entry-level positions in medical offices. The program concentrates on helping you develop skills to submit medical claims for reimbursement, process bills, and develop a working knowledge of various insurance plans as well as administrative procedures. The certificate program provides a broad education to help you develop advanced technical and communication skills.
Upon graduation, you may be eligible to take the examination given by the American Medical Technologists to become a Certified Medical Administrative Specialist (CMAS), the Certified Coding Associate (CCA) examination sponsored by the American Health Information Management Association (AHIMA), and the National Certified Medical Office Assistant (NCMOA) examination given by the National Center for Competency Testing. Refer to the Certification, State Board, and National Board Exams section for important program disclosure information.
Workplace duties may include appointment management and scheduling, medical records management, insurance processing, insurance coding and billing, and fundamentals of financial management. Competence in the field also requires that a medical office assistant display professionalism, communicate professionally, and provide instruction to patients.
This program blends online coursework with an on-ground experience. If you enroll in the online program, you will need to complete a minimum 160-hour supervised externship in a physician's office or clinic to complete the course of study. Refer to the General Policies section for criminal background check information and the Progression Requirements section for additional requirements.
The Medical Office Administration Certificate program consists of a minimum of 57 quarter credit hours. Upon successful completion of the program, you will be awarded a certificate in medical office administration.
- Administration: Exhibit proficiency in clerical and administrative functions required of medical office staff.
- Standards, Laws, and Ethics: Employ professional, ethical, and legal standards in health care practice.
- Foundational Knowledge of Allied Health Sciences: Integrate knowledge from behavioral and biological sciences as a basis for allied health practices.
- Professionalism: Embody professional behaviors as defined by the disciplines of allied health.
- You will be withdrawn from the program if you are unable to successfully complete MO290 Medical Office Administration Externship and Evaluation and Evaluation on the second attempt.
- Prior to beginning the first clinical experience, you must provide documentation of completion of an approved Health Care Provider CPR training course. Approved courses include: American Heart Association (Basic Life Support for the Healthcare Provider; Heartsaver CPR; and AED, Healthcare Provider), American Red Cross (Adult and Child CPR w/AED; CPR/AED for the Professional Rescuer; CPR/AED for the Professional Rescuer and Healthcare Provider; BLS/CPR for Healthcare and Public Safety; and BLS for Healthcare Providers), and ProCPR (ProFirst Aid blended course for Healthcare Providers).
- As an online student, you must:
- Provide notice of intent to enroll in clinical courses and externships 3 months prior to the beginning of the term in which you wish to enroll. Notification must be submitted to the Health Sciences Clinical Placement Department using the appropriate application form.
- Complete a clinical orientation workshop and pass a criminal background check prior to placement at a clinical, practicum, or externship site.
- Enroll in EL206 Academic Prior Learning Portfolio in your second term if you are interested in pursuing credit for experiential learning. You must complete the portfolio development and assessment process by the end of the third term or by the time you have accumulated 30 credits within your program.
You are responsible for understanding the requirements of certification, state board, or national board licensing exams. Such requirements may change during the course of your program. You are not automatically certified in any way upon program completion. Although certain programs are designed to prepare you to take various certification and licensing exams, Kaplan University cannot guarantee you will be eligible to take these exams or become certified. Your eligibility may depend on your work experience, completion of education and/or degree requirements, not having a criminal record, meeting other licensure or certification requirements, or the program or the University itself having appropriate accreditation or licensure.
The Medical Office Administration Certificate program is designed to prepare you with the administrative skills to provide outstanding patient care. The program is structured to provide appropriate academic preparation if you are interested in pursuing national certification as a medical administrative specialist. After completion of the program, you may be eligible to take the Certified Medical Administrative Specialist examination given by the American Medical Technologists and the Certified Coding Associate (CCA) examination sponsored by the American Health Information Management Association (AHIMA).
|HI253||Medical Coding I||5|
|HI255||Medical Coding II||5|
|HS101||Medical Law and Bioethics||5|
|HS200||Diseases of the Human Body||5|
|HS210||Medical Office Management||5|
|HS240||Medical Office Accounting||3|
|MO250||Medical Records Management||3|
|MO270||Advanced Medical Office Management||5|
|SC121||Human Anatomy and Physiology I||5|
|SC131||Human Anatomy and Physiology II||5|
|MO290||Medical Office Administration Externship and Evaluation||3|
|Total Major Requirements||57|